FAQ Lists

31. I lost my device. How to retrieve my account?
If your game account is connected to Facebook, you can continue your game on any device. You will need to login to your Facebook account that was used befor...
Tue, 10 Jan, 2017 at 2:50 PM
32. Can I play the game without connecting to Facebook?
Yes, you can play as a guest user however, you cannot continue your game on other devices and once you've uninstalled the game, you will lose your game ...
Tue, 10 Jan, 2017 at 2:51 PM
33. How to connect my game on Facebook?
Sync your game on Facebook to secure your game progress. To connect on Facebook, Open Ultimate Tennis > Side Menu >> Settings >> Game Setting...
Tue, 10 Jan, 2017 at 2:51 PM
34. How to deactivate/delete my account?
If your game is not connected to Facebook, just simply delete the app and your account will be deleted. If it is connected on Facebook, deactivate your acco...
Tue, 10 Jan, 2017 at 2:52 PM
35. How can I contact customer support?
You can access customer support in-game by going through the settings and opening  customer support. You can also reach our customer support center via web ...
Tue, 10 Jan, 2017 at 2:53 PM
36. How to change language?
View available languages in Ultimate Tennis in game settings. Run game >> Side Menu >> Settings >> Game Settings >> Language. If you ...
Tue, 10 Jan, 2017 at 2:54 PM
37. What is deck promotion?
Collect certain players under a certain zodiac deck and promote it to earn additional boost to those collected players.
Tue, 10 Jan, 2017 at 2:54 PM
38. How to promote a deck?
To promote a deck, collect first certain players of a certain zodiac deck. After completing the deck, a red dot will appear on the "Promote" bu...
Tue, 10 Jan, 2017 at 2:55 PM
39. I already promoted the deck but it seems it doesn't work. How would I know if it works?
If you promoted a deck, you will see a Trophy icon on the upper left side of the profile of your player. You will also notice that the average attribute...
Tue, 10 Jan, 2017 at 2:56 PM
40. Already promoted the deck once but can't promoted again. What to do?
If you already promoted a deck, you will need to meet a certain enhancement level to promote them again. You will see the enhancement level needed on the low...
Tue, 10 Jan, 2017 at 2:57 PM